FAQ

Here are the answers for the most frequently asked questions we receive from our customers

 

How long should a sticker stay on the wall?

The manufacturer of the film we use for printing our stickers guarantees that they will last at least 2 years. From experience, we know that if the wall is properly prepared, the adhesive will last much longer, and the stickers will remain a decoration for a long time.

How should the surface be prepared before applying the sticker?

The most important step is to degrease the surface where the stickers will be applied.
Please thoroughly wash the wall with water and dish soap, then dry it completely and wait another day for any remaining moisture to evaporate. Only then should you apply the stickers.

Can the sticker be applied to wallpaper (including vinyl wallpaper)?

Yes, our stickers can be applied to vinyl wallpaper. The information on our website is general, as many customers are unsure about the type of wallpaper they have. Unfortunately, our stickers are not suitable for walls covered with paper wallpaper.

For degreasing vinyl wallpaper, water with dish soap is sufficient. Vinyl wallpaper may lose color and fade significantly when exposed to alcohol.
Stickers should be applied when the wallpaper is completely dry—so to be safe, wait 3–4 days after cleaning before applying them.

What if I want to remove the sticker and reapply it elsewhere?

Stickers are generally designed for single use. However, you can try using a hairdryer to gently heat the sticker to reactivate the adhesive, then move it to a new location. However, we cannot guarantee that it will stick properly again!

Can removing the sticker damage the plaster/paint/wallpaper?

Sometimes, if the plaster is of poor quality, the sticker may peel off along with the surface. To avoid this, apply stickers to well-primed walls and, before removing them, gently heat the sticker with a hairdryer. This will reactivate the adhesive and make removal easier.

Can I request a custom-sized print?

Yes, this is possible, but please note that custom orders may require longer processing times and different pricing than those listed on our website.

Do you print customer designs/custom stickers?

If you would like to order a set of stickers based on your own design, please contact us. It may not always be possible, but we promise to at least try!

Do I have to cut out the stickers myself?

No, our stickers are pre-cut along the outline, and each one is a separate element.

Are the stickers shipped as a complete set or as individual elements?

Stickers are sent in sets. Each listing includes a list of stickers with their respective sizes. Each element is individually cut to facilitate application, although some sets may consist of a single large sheet.

What texture do the stickers have? Are they easy to apply?

The stickers are printed on smooth, slightly matte, self-adhesive film. Each shape is cut out separately, and applying the stickers is very easy. However, for larger stickers, we recommend having someone assist you.

What shipping methods do you offer?

We use GLS and Polish Post for shipping. We do not use parcel lockers, as our packages are too large to fit inside them.

Can I order a single sticker from a set?

In exceptional cases, we may agree to this. However, please note that an individual sticker will always be more expensive than purchasing it as part of a set.

Do you offer discount coupons?

Yes, we regularly run promotional campaigns where we offer discounts on our products. Simply subscribe to our newsletter to stay updated.

Can stickers be applied to surfaces other than walls?

Yes, stickers can be applied to furniture or doors. However, it is essential that the surface is smooth and clean so that the adhesive sticks well.